Can I use social media to contact Claimfinder or my super fund about my claim?

2 min. readlast update: 11.20.2023

While social media platforms offer a convenient way to connect, it's essential to consider the privacy and security of your personal information, especially when it comes to sensitive matters like super claims.

Contacting Claimfinder: We recommend using our official contact methods to ensure confidentiality and proper handling of your inquiries. You can reach us through our contact page, where you'll find various ways to get in touch, including phone, email, and live chat. Our dedicated team secures and monitors these channels, ensuring a prompt and professional response.

Contacting Your Super Fund: When communicating with your super fund about specific claim details, it's best to use the contact methods provided by the fund, such as its official website, customer service phone number, or secure email. Social media may not be a suitable channel for discussing personal or financial details, as it may not provide the necessary privacy protections.

Protecting your personal information is crucial, especially when dealing with financial matters. Always use secure and official communication channels to ensure your privacy and the integrity of your information.

Talk to Claimfinder. Do you have questions or need help claiming? Claimfinder is here for you. Contact us, and we'll connect you with professionals who can guide you. 

Note: While Claimfinder connects you with super claim specialists, we don't directly process claims or offer legal/financial advice. For more information about our services and responsibilities, please refer to our Privacy Policy and Terms of Use.     

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