Direct Marketing Policy

2 min. readlast update: 11.01.2023

1. Purpose & Objectives:

At Claimfinder, we aim to cultivate and foster relationships with prospective and existing clients. We ensure our marketing efforts respect individual privacy, comply with Australian legal and marketing standards, and epitomise the pinnacle of professional conduct.

2. Consent-Driven Communications:

  • Marketing communications are dispatched solely to individuals who've provided their unequivocal consent.
  • We actively acquire and record this consent, recognising the right of any individual to withdraw it at any time.

3. Zero Unsolicited Outreach:

Claimfinder does not endorse cold calls or uninvited emails. Every piece of communication is rooted in past interactions, signed-up subscriptions, third-party partners or a demonstrated interest in our services.

4. Protecting Your Data:

  • At Claimfinder, the sanctity of personal data is of utmost importance.
  • Information, once collected, is safeguarded and processed, ensuring its use is strictly for its intended purpose.
  • We conduct regular checks to affirm data accuracy and security.

5. Clear & Transparent Communications:

Every message dispatched by Claimfinder:

  • Unambiguously represents our brand.
  • Clearly conveys the intent behind the communication.
  • Provides recipients with an accessible avenue to halt future messages.

6. Simple Opt-Out Process:

  • Every promotional content, be it digital or physical, carries a straightforward mechanism to opt-out.
  • Requests to opt-out are processed swiftly, ensuring the concerned individuals are removed from subsequent outreach.

7. Data Management:

Our databases undergo regular scrutiny to:

  • Ensure data accuracy.
  • Purge obsolete entries.
  • Refresh details, especially of those opting out of communications.

8. Interaction with Third Parties:

  • Claimfinder does not peddle its client databases to external unrelated entities.
  • While we may introduce or suggest products we find beneficial, our partnerships with any third-party marketing agencies remain transparent. Data sharing happens strictly with user consent, fortified by stringent confidentiality agreements.

9. Your Feedback Matters:

We earnestly invite our clientele and communication recipients to offer their views on our marketing methods. Any concerns? 

If you have any questions, please don't hesitate to contact us

Note: While Claimfinder connects you with super claim specialists, we don't directly process claims or offer legal/financial advice. For more information about our services and responsibilities, please refer to our Privacy Policy and Terms of Use.  
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