How long does a TPD claim take?

2 min. readlast update: 11.09.2023

Total and Permanent Disability (TPD) claims can provide crucial financial support when illness or injury prevents you from working. However, these claims often involve complex processes and lengthy timeframes. While it can be difficult to predict exactly how long your claim will take due to various factors influencing the process, we can provide a general idea of the typical TPD claim timeline.

  1. Initial Information Gathering (1-2 weeks): The first stage in a TPD claim process involves gathering all the necessary information. This includes obtaining a copy of your insurance policy, understanding your coverage, collecting medical reports, employment history, and preparing your claim application.
  2. Waiting Period (3-6 months): Most TPD policies have a waiting period, often between 3 and 6 months, from when you stopped working due to illness or injury. During this time, you must demonstrate that you've been unable to work and have been under ongoing medical care.
  3. Submission and Review by the Insurer (2-3 months): Once your application is complete and submitted, it will be reviewed by the insurer. They may request additional information or seek an independent medical examination. This stage can take anywhere from a few weeks to several months, depending on the complexity of your case.
  4. Insurer's Decision (1-2 months): After reviewing all information, the insurer will make a decision on your claim. If approved, they will calculate the benefit amount. If they deny your claim, they must provide reasons for their decision.
  5. Dispute Process (6-24 months): If your claim is denied and you choose to dispute the decision, the process can become significantly lengthier. Disputes can take anywhere from 6 months to 2 years, or even longer in some complex cases, particularly if the case goes to court.

A straightforward TPD claim may be resolved within 3 to 6 months, but more complex cases or those involving disputes can take two years or more.

Remember, every claim is unique, and timelines can vary based on the specifics of your case and policy. Claimfinder's role is to connect you with claim experts who can guide you through this process, providing support and expertise at every step.

If you have any questions, please don't hesitate to contact us.

Note: While Claimfinder connects you with super claim specialists, we don't directly process claims or offer legal/financial advice. For more information about our services and responsibilities, please refer to our Privacy Policy and Terms of Use.       
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