What Can I Expect from the Claims Specialist Recommended by Claimfinder?

2 min. readlast update: 11.09.2023

When you are introduced to a claims specialist through Claimfinder, you can expect a professional and supportive experience tailored to your specific super claim needs. Here's what you can typically expect:

  1. Initial Consultation: The claims specialist will schedule an initial consultation to understand your situation, discuss your claim, and answer any questions you may have.
  2. Assessment of Your Claim: They will assess your claim's eligibility, review relevant documents, and provide insights into the potential success of your claim.
  3. Clear Explanation: Expect a clear and concise explanation of the claims process, timelines, potential outcomes, and associated costs, including a fixed fee quotation where applicable.
  4. Ongoing Communication: Regular updates and open communication lines to keep you informed about the progress of your claim.
  5. Professional Guidance: Expert guidance through each step of the claim process, including gathering the necessary documentation, lodging your claim, and negotiating with the insurance company or superannuation fund.
  6. No Win, No Fee Structure: Our claims specialists operate on a "no win, no fee" basis, meaning you only pay if your claim is successful. Some may also offer a fixed fee structure for specific services.
  7. Ethical Practices: Adherence to professional and ethical standards, ensuring that your best interests are at the forefront of their service.
  8. Support and Empathy: A compassionate approach recognises that many claims relate to challenging life events.
  9. Claim Payout: Assistance in securing your claim payout, with legal proceedings being a rare and last resort if other negotiation efforts are unsuccessful.

Claimfinder carefully selects claims specialists who are experienced and committed to providing quality service. We aim to connect you with a specialist who aligns with your needs and can successfully guide you through your claim process.

If you have any specific questions or concerns about the claims specialist recommended by Claimfinder, please don't hesitate to contact us. We're here to support you throughout your claim journey. 

Important Note: Claimfinder is a service that connects people with specialists for super claims. We don't handle claims or provide legal or financial advice. For more details, please refer to our Privacy Policy and Terms of Use.  
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