Our claim check process, whether conducted over the phone or online, is designed to be as straightforward and hassle-free as possible. Here's what you can expect:
- Gather Information: Prior to the call or online check, having all the necessary information at hand would be helpful. This includes your personal details, employment history, medical records, and superannuation details.
- Understanding Your Situation: The claim check begins with basic questions about your circumstances. This allows us to comprehend your unique situation and ascertain if you might qualify for a claim.
- Detailed Questions: We may need to delve into more specific questions depending on your circumstances. These could revolve around the nature of your injury or illness, its impact on your work ability, and any treatments you've received.
- Superannuation Questions: We'll also inquire about your superannuation, such as which funds you're associated with and whether you have any insurance linked to your super. Having your superannuation statement available can speed up your free claim check.
- Next Steps: Based on the information you have provided it appears that you may have a valid claim, we'll discuss the next steps, which predominantly involve introducing you to a claims specialist expert. These experts will take over from here, guiding you through further processes such as gathering additional evidence, completing claim forms, and liaising with super funds or insurers.
Always remember, our aim is to simplify this process for you as much as possible. If you have any questions or concerns at any stage, don't hesitate to express them. We're here to assist you!